- by Andy Black
Superior Unexpected Customer Service (SUCS)
As far as I’m concerned “Business is about building relationships.”
I’ve been sending a manual email to everyone who signed up to my course, and to all the buyers.
That’s over 150 emails by hand.
Except as Gary V says “Marketers ruin everything” – It’s nigh on impossible to send an email that looks like it’s been done manually.
I signed up and can create quick videos on my phone and send them to people who purchased my course.
Two sent so far and two people gobsmacked that I’d send them a personal video.
Do it, you won’t regret it.